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Frequently asked questions

Answers to common questions about accounts, quizzes, live rooms, creators, classrooms, billing, privacy, and support.

7 min readUpdated 2026-05-24
01

Common questions

These answers cover the most common Quizora workflows. If something still feels unclear, contact support with the page URL and a short description.

FAQ

Answers

Is Quizora free?OpenClose

Yes. The Free plan supports useful browsing and basic play. Paid plans unlock higher limits and premium workflows.

Do I need an account to play?OpenClose

You need an account for saved attempts, dashboard progress, rooms, classrooms, billing, and private results.

Can I create quizzes?OpenClose

Approved creators and teachers can create quiz drafts. Public publishing requires admin review.

Why can creators not publish directly?OpenClose

Review protects quality, prevents spam, reduces wrong-answer risk, avoids copyright issues, and keeps student-facing content safe.

How do live rooms work?OpenClose

A host creates a room from a published quiz, shares a code, starts the lobby, advances questions, and players see a final podium.

What are bots?OpenClose

Bots are clearly marked computer players used for casual room fill. They should not appear as real-user leaderboard entries.

What is trusted scoring?OpenClose

Trusted scoring sends safe questions to the client and calculates the score on the server after submission.

Why was my payment pending?OpenClose

Checkout confirmation can take a moment while server verification and Razorpay webhooks reconcile payment status.

Can teachers use Quizora?OpenClose

Yes. Approved teachers can create classes, invite students, assign quizzes, review submissions, and run private class rooms.

Can students join by code?OpenClose

Yes. Students can join private classes with an invite code or link after signing in.

Are results private?OpenClose

Your detailed attempts are private to you and admins. Safe leaderboard summaries may be public when eligible.

Why was a leaderboard score hidden?OpenClose

A score may be hidden if it is suspicious, duplicated, legacy, bot-related, or under admin review.

Can I report a wrong question?OpenClose

Yes. Use the contact/support flow or available report controls with the quiz name and question context.

Does Quizora include cash prizes?OpenClose

No. Quizora has no wallets, payouts, betting, prize pools, or gambling-like mechanics.

Can I use copied exam questions?OpenClose

No. Create original questions or use only content you have the rights to publish.

How do I contact support?OpenClose

Open the contact page and include your account email, page URL, and a short description of the issue.

Can I retry a quiz?OpenClose

Yes, when the quiz remains published and available. Your history can keep multiple attempts.

Where do I see billing history?OpenClose

Open the Billing page while signed in to see plan access, expiry, and safe payment summaries.

Still need help?

Send support the page URL, your account email if relevant, and a short description of what happened.

Contact support

Related guides

Getting started with Quizora

Learn what Quizora is, how accounts work, how to browse quizzes, and how your progress is saved.

Billing, plans, and Razorpay payments

Understand Free, Plus, Creator, and Classroom plans, Razorpay checkout, entitlements, billing history, and refund support.

Contact support

Learn what to include when reporting bugs, wrong questions, billing issues, classroom problems, or safety concerns.

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